Frequently Asked Questions
Everything you need to know about your AYM Studio order.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK, while international orders can take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 14-day return window from the date you receive your order. Items must be unworn, unwashed, and in their original packaging with all tags attached to be eligible for a refund.
How do I find my correct size?
We provide a detailed size guide on every product page. Our garments are designed for a close fit, so we recommend measuring yourself and comparing against our chart for the most accurate sizing.
Are your garments ethically produced?
Yes, sustainability and ethics are at our core. All AYM Studio pieces are handcrafted in our own studio or by certified partners who ensure fair wages and safe working conditions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Clearpay.
Can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.