Returns & Exchanges
We want you to feel confident in your AYM pieces, which is why we offer a 30-day window for returns or exchanges on all items in original, unworn condition. Our goal is to ensure your sustainable wardrobe fits you perfectly while minimizing environmental impact.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in their original compostable packaging, ensuring all tags remain attached and the garment is free from marks or scents.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
- 4.Receive Your Refund
Once our studio team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
